When giving constructive feedback to someone, it’s important to be tactful so they are more open to receiving your input. Tact doesn’t mean walking on eggshells or hinting at the problem. As advertising executive Howard Newton defined it, “tact is the ability to make a point without making an enemy.”
If you want to establish your vocal executive presence, you have to master the three C’s: and be able to command the room, connect with the audience, and close the deal. But what does that look and sound like?
If you want to have more influence, you need to be a confident, credible speaker. What makes a credible speaker? You need to communicate your message clearly through three different channels at the same time; verbal, vocal, and visual.
First, verbal; this is the “what you say,” the words you choose, the text of your message. Being factually correct is important, but it isn’t enough. For example, you need to explain your core message differently if you’re speaking to experts or non-experts, adjusting the vocabulary and details. It’s also important to beware of fillers, and you may need to be extra diplomatic sometimes.
Vocal, Verbal, & Visual Channels of Communication. How to Master them All! Read More »